Cancellation

You can’t delete a sent invoice. A cancellation is a new document with the same items, negative amounts and a reference to the original. Use it when the whole invoice shouldn’t have been issued.

1. Open the document from Outgoing.
2. Click the Cancellation tab.
3. Enter New number: the number of the cancellation document. Required. Optionally enter New internal ID and change the Date.
4. Choose a Reason from the UJP code list. Required. Optionally enter a Comment.
5. Press Prepare cancellation.

An editor opens on the JSON tab, with the prepared cancellation document. The amounts are already calculated and aren’t recalculated when you send.

6. Review the document.
7. Press Send to UJP and confirm.

If the number or reason is missing, the app says “Enter a new number and a reason.”

If only part of the invoice is wrong, for example a quantity or price, use a Correction.