Help Incoming documents
Accepting and rejecting
Respond to an invoice another company sent you.
Invoices other companies send you are in Incoming. Before you decide, open the document and check it in the PDF tab.
Accept
- Open the document and click Accept / reject.
- Optionally enter a Comment.
- Press Accept and confirm.
Reject
- Open the document and click Accept / reject.
- Choose a Rejection reason from the UJP code list. You can’t reject a document without a reason.
- In Comment, write exactly what is wrong, so the seller knows what to fix.
- Press Reject and confirm.
Your response appears in the Status tab, under Status history. The seller sees it in their status changes.
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